We recognise that, if we are going to offer you a consistent quality of service, we need a structured environment to support it.
A substantial investment in IT, systems and training sets Turtons apart from most other law firms. It means that we can deliver you quality services routinely and in exceptionally short timeframes. It also means that, when the circumstances require, Turtons can provide innovative, technologically enhanced solutions as part of our ‘normal’ service.
Supporting these systems is an extensive quality program that is subject to a regular external audit.
Turtons’ procedures and continuous improvement strategies are based on the Australian Business Excellence framework. Its quality management systems have been independently certified to ISO 9001, and Turtons was one of the first Australian law firms to have obtained that certification.
This unwavering commitment to quality gives you comfort that, when you deal with Turtons, you are dealing with a firm you can count on.